| The
Health Insurance Portability and Accountability Act (HIPAA) of 1996 had
the first title of fifteen go into effect Oct. 16, 2002, marking the
first steps of the electronic medical records industry. The medical and health-care industries could benefit in many
ways from this legislation, one being the streamlining of care giving
as well as reduction of liability. However, a recent iBA survey of
doctor's offices, clinics, and departments of hospitals showed there
was general confusion or resentment about the law and what it is
intended to do.
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The
confusion is a result of poor communication networks within the medical
industry. There certainly is a lack of networking between lawmakers and
the industry, but within the various sections of the medical industry
there is tremendous isolation between the points where information
ending in the medical records originates. So, to pass legislation
covering all who contribute to an individual patient's medical records
is a sweeping endeavor.
To
further compound the problems, the iBA found that the average doctor
does not generate his medical records in electronic formats. The
dominant method is handwriting and storage of the information within a
manila folder. The average doctor's office does not have a computer as
a primary medical record-keeping tool; it is used only in billing and
in correspondence.
The
HIPAA regulation places severe penalties for those who violate or
inadequately provide security, privacy, access, and coding requirements
of individual patient's medical and health information. This has added
to the confusion and resentment among doctors and care-givers.
The upsides to being HIPAA-compliant are many, and anyone regulated should
consider them before getting too defensive or taking any actions. First
of all, anyone having a question as to whether they are regulated, compliant,
or exempt should do a little homework. Free consulting is offered at the
iBHEALTH HIPAA Compliancy
Support Center. This may be the fastest way to learn about current
filing requirements and about available online services that provide HIPAA
compliant services.
The
doctors we interviewed were generally not "state-of-the-art"
electronic-device users and certainly weren't comfortable with the
concept of dictating medical information into a hand-held device,
reviewing the transcription later, approving it, and completing the
record-keeping. They also aren't comfortable with migrating their
record keeping into a browser-based desktop data-based format of
filing. For this group of computer "newbies", the learning curve and
ultimate success may seem like accelerated science fiction, but it
really isn't that bad. There were a few doctors who are ahead of the
curve. These trendsetters are using PDA's (personal digital assistants)
to track schedules, patient information, and examination notes; some
are even using voice-recognition programs allowing them to dictate
speech-to-text.
Assuming
that the smoke clears in the near future and medical records are
generally kept in electronic formats, one must also look at the role
this could play in the online services and Internet broadcasting
network industry. In essence, the online/browser-based medical record
suite (like the Novasoft Medafolder services at iBHEALTH) should become a viable solution, providing inexpensive monthly service plans, unlimited secure transaction
recordings, and report generators--even training and compliancy support.
The
HIPAA regulation covers an estimated 2 million individuals, all working
in the medical and health care industries and all contributing to, or
having access to, individual health insurance medical records. Like it
or not, if you are in the industry, it will have an impact on your
day-to-day operations. The good news is that you aren't alone, and
there is great advantage in being part of a crowd; at least when it
comes to being part of an large electronic group.
You
can look for the confusion to continue for a few years, because this is
a massive movement within the medical and health-care provider
industry. It also marks several points of maturation in the insurance
and organizational areas of the industry as well. Presently, payers and
clinics are often at odds with one another regarding payment: disputes
of fees, codes for service identification--even paper forms fueling
payment schedules and amounts paid.
The
HIPAA legislation contains several titles intended to "simplify" these
areas or recording-keeping and billing. Simplification will mean that
standard codes and rates will be posted in "standard" electronic forms,
ending the dispute, bickering, or discussing of billing and triggering
a standard 29-days-to-pay window.
So the medical industry can look forward to operating at the speed of light; in fact, it is all ready the law. |